Article Tags / psychology (7)

How Engagement Rewards Backfire: The Overjustification Effect and the Peak-End Rule

Imagine you’re a kid at a new school deciding where to sit for lunch. Another kid sees you and offers you some candy, saying they have some extra they don’t want. You eagerly accept the candy and sit with the kid. The next day, you run into the same kid and they offer you candy again, explaining that their parents keep packing their lunch with this candy they don’t like. This keeps happening every day - when you sit with this kid at lunch, they give you candy.

Then one day you go to the candy store and see that same kid buying lots of the candy they supposedly don’t like. You realize they are deliberately getting this candy to give to other kids to try to make friends.

What might you say to this kid if you confronted them? Would you explain that their actions are not only clearly manipulative but also counterproductive in the long run - that they may have an easier time making new friends right now, but these people are likely to be put off when they realize what’s going on, even if they had actually enjoyed spending time together? Might you suggest that the kid should focus instead on being genuinely enjoyable to spend time with and seek out people with compatible personalities and shared interests who actually like spending time with them?

This is basically how I feel about games with log-in bonuses.

Curating Steam: Moral Complexity versus Automatic Norms

Steam, owned by Valve, is the world’s biggest digital distributor of computer games. For years, it’s had frustratingly inconsistent and unpredictable rules on what games could be sold on its platform. After the most recent kerfuffle, Valve’s Erik Johnson published a post to the Steam blog titled “Who Gets To Be On The Steam Store?

It’s worth reading in its entirety, but here’s my summary: Deciding which games can be sold on Steam is a hard problem that Steam has struggled with for years. There’s a long list of controversial topics and kinds of content - and for each one, many people in Valve’s huge multinational audience feel strongly that it should be allowed on the store and many people feel strongly that it shouldn’t. Many of these topics are also controversial among Valve’s own employees. So rather than continue to struggle with the increasingly impossible goal of consistent curation, Valve is scaling back to block only games that are illegal or “straight up trolling” (later clarified somewhat to mean “designed to do nothing but generate outrage and cause conflict”). Valve’s efforts will instead go toward creating tools to allow people to control what content they see - customers will be able to block specific kinds of games from their own slice of Steam and creators will be able to avoid harassment if they release something controversial.

We’ll have to wait and see the filtering and anti-harassment tools to know whether this plan will succeed, but the reasoning and intent seem solid and likely to lead to a vast improvement over the current unpredictable mess. So I was shocked to see that the reaction from the game journalism community featured widespread rage and contempt.

I Wrote This So You'd Know I'm Smart: Games Criticism and The Beginner's Guide

The Beginner's Guide

Spoiler warning for The Beginner’s Guide.

The Beginner’s Guide is a short (ninety minutes or so) narrative game by The Stanley Parable creator Davey Wreden. I like it a lot and recommend it to folks interested in how we create and talk about games. If you’re intrigued by the game but haven’t played it yet, you might want to do so before reading further. The game has generated a lot of analysis and discussion - my personal favorite being Ian Danskin’s video essay The Artist is Absent: Davey Wreden and The Beginner’s Guide - but there’s a trend among some critics that I find troubling and want to dig into.