How Video Games Do Feedback Well (and Poorly)

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How games provide feedback …and how they’re lacking.

Site iconThe Psychology of Video Games — Jan 14, 2019 at 8:23 AM

Jamie Madigan points out that while games are mostly great at providing performance feedback, they almost totally fail in providing coaching. This is a really hard problem since suggesting process improvements requires expertise and insight, as illustrated in the example of WoWAnalyzer, a tool for coaching World of Warcraft players that required a ton of work to put together.