Convenience Features and Lazy Asceticism
It’s common for people to complain about a game getting convenience/difficulty/accessibility/approachability features they personally won’t use and which thus won’t directly affect their own experience. My mental model has been that this happens for several reasons. In no particular order:
- Status quo bias. If you already like something, change is scary.
- Status signaling. If more people can do something, that thing is less impressive.
- Gatekeeping. The more people enter a given fandom/community, the more the community changes to be like the mainstream, and the more the property will change to target mainstream tastes. (I haven’t written about this subject directly yet, though I’ve brushed up against it. My feelings are complicated and mixed: it frustrates me when something niche that I like reinvents itself to chase mass appeal, but there are also properties that I only fell in love with after they did that. Something to dig into another time.)
- Opportunity costs. If a developer spends time on these features, that will consume resources that could have gone elsewhere.
- The “intended experience”. I disagree with this one pretty strongly, but my attempt to frame it generously would be something like: Giving the player more ways to tweak the experience makes it more likely they will change it to a version significantly worse than what they could have had. (Sometimes this comes with half-hearted concessions for accessibility.)
For the first four of these, I can at least understand where people are coming from. I generally think they are not sufficient reasons to keep these kinds of features out of games (at least games that aren’t super-small and super-niche) but I can at least see the possible outcomes these people say they want to prevent. There’s something real going on there.
But for that last one, “intended experience,” I’ve always been a bit confused. I’ve usually chalked it up to a lack of empathy, with people not realizing these features are for someone else and just because you wouldn’t use or benefit from them doesn’t mean nobody would. Lately, though, I’ve been thinking - what if the problem is actually that people don’t want these features because they would use them?